Housing Officer

Your new company \nWe are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base.\nYour new role \n\nManage a patch of tenancies, ensuring effective tenancy sustainment and support\nDeliver a high standard of customer service, acting as a key point of contact for tenants\nRespond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes\nSupport vulnerable tenants, working in partnership with internal teams and external agencies\nMonitor rent accounts and take appropriate action to manage arrears\nCarry out property inspections and ensure homes meet required standards\nMaintain accurate records in line with compliance and regulatory requirementsWhat you'll need to succeed \n\nProven experience in a Housing Officer or similar role\nStrong understanding of tenancy management and housing legislation\nExcellent communication, negotiation, and problem-solving skills\nAbility to manage a busy and varied workload\nCustomer-focused approach with a commitment to supporting tenants\nFull UK driving licence preferredWhat you'll get in return \n\nCompetitive salary and benefits package\nOpportunity to work within a supportive and values-driven organisation\nScope for professional development and progressionWhat you need to do now \nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)