Sales Manager

Trade Mastermind University Headquarters — the first dedicated university for trades, featuring a 300-person event arena, podcast studios, and Cambridgeshire’s first rooftop bar inside a business premises.\n\nWe are now hiring a high-performance Telesales Manager to take ownership of an existing telesales team, strengthen its performance, and expand it into a high-output, event-driving sales unit.\n\nThis role is central to the commercial engine of the business — driving Discovery Day bookings, increasing attendance, and feeding the top of the funnel for all Trade Mastermind education programs.\n\nTHE ROLE\n\nYou will lead, manage and grow an existing outbound telesales team responsible for selling places on:\n\n * £97 Discovery Days\n\n * Business training events\n\n * Introductory small-ticket programs\n\nYour mission:\n\nIncrease volumes, improve attendance rates, and maximise revenue generated from events.\n\nYou will refine current systems, introduce stronger KPIs, hire additional team members, create training frameworks, and build a high-energy telesales culture.\n\nThis is a leadership role for someone who loves driving activity, conversions, and daily performance.\n\nWHAT YOU’LL DO\n\nTeam Leadership & Development\n\n * Lead and motivate an existing telesales team\n\n * Build headcount as demand grows\n\n * Deliver daily coaching, call reviews, and conversion optimisation\n\n * Strengthen performance culture: energy, speed, consistency\n\nSales & Performance Management\n\n * Manage outbound volume, booking numbers, and follow-up conversions\n\n * Increase Discovery Day attendance rates\n\n * Improve show-up %, reduce no-shows, drive rollover attendance\n\n * Implement world-class scripts, rebuttals, and telesales systems\n\nKPIs & Reporting\n\n * Establish strong daily, weekly, and monthly KPIs\n\n * Work closely with RevOps to optimise pipelines, automations, and dashboards\n\n * Report directly to the CEO on team performance and revenue output\n\nScaling the Division\n\n * Recruit new telesales representatives\n\n * Identify future team leaders and develop them\n\n * Build structured training, call frameworks, and onboarding processes\n\nBONUS STRUCTURE\n\nYour bonus and team overrides are tied directly to:\n\n1. Attendance Performance\n\n * The percentage of customers who attend Discovery Days\n\n * Improved attendance rates = higher bonuses\n\n2. Event Day Sales Overrides\n\n * You receive team-based override percentages on revenue generated at events\n\n * Higher conversions = higher earning potential\n\nThis creates a performance-driven, scalable earning model for both you and the team.\n\nWHAT YOU GET\n\n£75,000 base salary\n\n£150,000+ OTE (Uncapped)\n\nAttendance-based and sales-based override bonuses\n\nMonthly and quarterly incentives\n\nCar allowance / company car\n\nPrivate healthcare & pension\n\n20 days holiday + bank holidays + birthday off\n\nLeadership development directly with Joseph Valente\n\nClear, fast-track progression to Head of Sales\n\nAccess to the brand-new Trade Mastermind University HQ\n\nWHO YOU ARE\n\nProven Telesales Manager or Inside Sales Team Leader\n\nStrong track record managing outbound telesales teams\n\nExcellent at coaching, driving KPIs, improving conversions\n\nHigh-energy, motivational leader\n\nExpert in scripts, objection handling, and call structure\n\nData-driven, disciplined, and process-oriented\n\nThrives in a fast-paced, high-growth sales environment\n\nExperience in B2B, events, education, or construction is beneficial but not essential.\n\nTHE VISION\n\nYour telesales function will form the front-end engine of Trade Mastermind’s national expansion.\n\nOver the next three years, we will:\n\nScale from £10M to £100MTrain over 1,000 business owners annually\n\nOpen multiple Trade Mastermind University sites globally\n\nYour leadership will directly influence how the business grows